First Community Bank - Serving the Santa Rosa California Area including Sonoma County

Frequently Asked Questions

What is Identity Theft?
Identity theft is the unlawful use of another person's information, such as Social Security number, name, date of birth, driver's license, etc., to either access current financial accounts or to open new loans, credit card or bank accounts, and much more. According to the Federal Trade Commission (FTC), identity theft is the fastest growing and most far-reaching financial crime in the U.S. today.

To learn more about identity theft, including how your information is obtained, how to protect yourself, and how to report being a victim, please visit the Federal Trade Commission's identity theft website at www.consumer.gov/idtheft.

If you are the victim of identity theft, immediately report the fraud to your First Community Bank branch and the FBI's Internet Fraud Complaint Center at www.ic3.gov/default.aspx.

What is E-mail Fraud ("phishing" and "spoofing")?
"Phishing" is the term used for the fraudulent use of e-mail messages to "lure" victims into providing various types of personal and confidential information such as passwords, Social Security numbers, and account numbers. The message will appear to be from a well-known business used by the victim, and will include a link to a counterfeit ("spoofed") website or pop-up box asking to verify or update personal information.

  • Do not use the link in the e-mail. To prevent being "hooked," always confirm the request by calling First Community Bank at (707) 636-9000 or by typing our "web address" at www.fcbconnect.com.
  • First Community Bank does not request personal information via telephone, e-mail or pop-up boxes. If you receive suspicious telephone calls or e-mail claiming to be from First Community Bank, or if you have inadvertently given out your personal information, immediately contact your First Community Bank branch and the FBI's Internet Fraud Complaint Center at www.ic3.gov/default.aspx.

    To learn more about email fraud, please visit the Federal Trade Commission's website at www.ftc.gov.